Risk Communication and Community Engagement

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Module 1: RCCE Foundations, Urban Context & One Health

COMPONENT 5: URBAN REALITY EXERCISE – SCENARIO CARDS (4 scenarios, 2 pages each)

SCENARIO 1: CHOLERA IN BWAISE INFORMAL SETTLEMENT

Context:
Heavy rains have flooded Bwaise, a densely populated informal settlement in Kawempe Division. Standing water mixes with open sewage. Within 3 days, 15 cases of acute watery diarrhea are reported at Kalerwe Health Center. Laboratory confirms cholera.

Population characteristics:

  • 50,000 residents in 2 square kilometers
  • 60% rent single rooms (10-15 people per structure)
  • Limited piped water (residents buy from vendors)
  • Shared pit latrines (1 latrine per 50 people)
  • 40% literacy rate
  • Languages: Luganda (primary), some Swahili, English (limited)
  • Livelihoods: Informal economy (casual labor, market vending, boda boda)

Current community perceptions (from rapid assessment):

  • “Cholera is a curse from God”
  • “Government only comes to demolish our homes, not help us”
  • “We cannot afford to boil water—charcoal is expensive”
  • “Health workers treated us badly during COVID”

RCCE challenges:

  • Low trust in authorities
  • Limited literacy (posters may not work)
  • Water scarcity (can’t promote handwashing without providing water)
  • Crowded conditions (isolation impossible)
  • Misinformation spreading via WhatsApp

Your task:

  1. Identify 5 barriers to effective RCCE in this scenario
  2. Propose 3 RCCE solutions that are realistic for KCCA
  3. Explain ONE key insight about urban RCCE

SCENARIO 2: EBOLA PREPAREDNESS WITH CROSS-BORDER TRUCKERS

Context:
Ebola outbreak confirmed in DRC, 300 kilometers from Kampala. Uganda has successfully contained past Ebola cases, but risk remains high. Kampala is a transport hub—hundreds of truckers cross from DRC through Kampala daily, stopping at markets, lodges, and bars.

Population characteristics:

  • 500-800 long-distance truckers passing through Kampala daily
  • Routes: DRC → Uganda → Kenya, Tanzania, Rwanda
  • Stay in Kampala 1-2 nights (lodges in Industrial Area, Nakawa)
  • Primarily male, 25-50 years old
  • Multiple languages (Swahili, French, Lingala, Kinyarwanda)
  • High mobility (hard to reach with sustained messaging)

Current community perceptions:

  • “Ebola is a DRC problem, not ours”
  • “Health screenings delay us—we lose money”
  • “Government just wants to quarantine us and take our trucks”

RCCE challenges:

  • High mobility (truckers don’t stay long enough for follow-up)
  • Multiple languages (materials must be multilingual)
  • Mistrust (fear of quarantine and lost income)
  • Limited access to health information on the road
  • Informal lodges and bars (no surveillance)

Your task:

  1. Identify 5 barriers to effective RCCE for mobile populations
  2. Propose 3 RCCE solutions tailored to truckers
  3. Explain ONE key insight about RCCE for mobile/transient populations

SCENARIO 3: MPOX IN REFUGEE SETTLEMENT (MULTILINGUAL CHALLENGE)

Context:
A cluster of 8 suspected Mpox cases appears among Somali refugee families living in Makindye Division. Families are reluctant to seek testing. Rumors spread: “KCCA wants to arrest us because we are Somali” and “Mpox is a punishment for leaving Somalia.”

Population characteristics:

  • 5,000 Somali refugees in Makindye (Kisenyi, Kabalagala)
  • Primarily Somali-speaking (limited English, minimal Luganda)
  • Arrived 2015-2022 (fleeing conflict)
  • Islamic faith (mosques as gathering points)
  • Tight-knit community (trust internal leaders more than government)
  • Limited interaction with host community

Current community perceptions (from refugee leaders):

  • “KCCA only comes to harass us about business licenses”
  • “Mpox is stigmatizing—families will be ostracized”
  • “We don’t trust government health workers”
  • “Our traditional medicine is better”

RCCE challenges:

  • Language barrier (Somali not widely spoken by KCCA staff)
  • Low trust in authorities
  • Cultural and religious factors
  • Stigma (fear of being identified with Mpox)
  • Insular community (outsiders not trusted)

Your task:

  1. Identify 5 barriers to effective RCCE with refugee/migrant communities
  2. Propose 3 RCCE solutions that respect cultural context
  3. Explain ONE key insight about inclusive RCCE for marginalized populations

SCENARIO 4: MARKET RUMORS ABOUT ORGAN HARVESTING

Context:
Following an Ebola awareness campaign in Nakasero Market, a rumor spreads: “Health workers are testing people for Ebola so they can harvest organs and sell them abroad.” Vendors refuse voluntary testing. Some verbally harass health workers.

Population characteristics:

  • 2,000 vendors in Nakasero Market
  • Diverse (Ugandan, Kenyan, Somali, Congolese)
  • Long working hours (5am-8pm)
  • Limited formal education
  • High exposure risk (contact with customers, food handling)

Current community perceptions:

  • “Government benefits from our fear”
  • “International organizations pay for positive cases”
  • “Ebola is created in laboratories to control us”
  • “Health workers get money for every person they test”

RCCE challenges:

  • Rumor has spread rapidly (within 48 hours)
  • Vendors heard rumor from customers (external source)
  • Low trust in health workers
  • No existing rumor detection system
  • Denial of health risks (“Ebola is not in Uganda yet, why test?”)

Your task:

Explain ONE key insight about addressing misinformation and distrust

Identify 5 barriers to rumor management in this scenario

Propose 3 RCCE solutions for rapid rumor response